3G Network Shutdown

Spark’s 3G network is switching off on 31 March 2026. Check your device now to avoid loss of calling & SMS.

Time until 3G shutdown
65
Days
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Hours
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Mins
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Secs
That’s 65 days remaining (NZ time).
Key date: 31 March 2026 Quick check: text 3G to 550

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What’s happening

3G is retiring — older devices may stop calling & texting

From 31 March 2026, 3G connectivity will no longer be available on Spark’s network. If your phone/device relies on 3G (or relies on 3G specifically for voice/SMS), you may lose:

Most modern phones will be fine (4G/5G), but some older models, imported devices, and certain IoT equipment can be affected. Please run the quick device check below.

Not changing

  • 4G coverage continues
  • 5G coverage continues
  • Your plan stays the same

Fastest way to check

From the device you want to check:

3G to 550

If your device can’t text (tablet/tracker), see the IMEI option below.

1

Text the free 3G checker

Send a text message with 3G to 550. You’ll receive an automated reply with guidance.

2

Use an IMEI / device checker (if needed)

If you can’t text from the device (e.g., tablet, smartwatch, tracker) or want extra confirmation, you can check compatibility using an IMEI/device checker from the relevant provider.

Find your IMEI by dialling *#06# (most phones), then use the checker.

If your phone is affected

The best fix is to move to a 4G-capable device that supports 4G calling (VoLTE). Also check any SIM-based devices like alarms, medical devices, vehicle units, and trackers.

Talk to Scott Mobile
We can help you confirm the device and options.
FAQs

Common questions

Only devices that rely on 3G (or rely on 3G for calling/SMS) are at risk. First step: text 3G to 550 from your device.

Not always. Some phones use 4G for data but still rely on 3G for voice/SMS. Use the SMS checker and/or IMEI checker to confirm.

A 3G-dependent device may not be able to place calls after the shutdown — including emergency calls to 111. Please check early and upgrade if needed.

Some non-phone devices still use 3G. If it can’t send an SMS, use the IMEI/device checker option, or contact Scott Mobile and we’ll help you verify compatibility.
Contact Support
Quick check: text 3G to 550
Learn more on the TCF website