Scott Mobile - Roaming

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Smart technology solutions to help Kiwi businesses succeed.

VoIP Services

High-quality voice with advanced VoIP solutions.

Travel with confidence

Overseas Roaming—simple, flexible, transparent

Pick a Roaming Pack that matches your trip. Control your spend, keep your NZ number, and use calls, texts and data in eligible destinations. Packs don’t auto-renew—you’re in control.

Buy and manage roaming in your Customer Portal. New SIMs must first connect to the NZ network before you add a roaming pack.

3 Day Roam Pack

3-Day Add-On

100 mins (in/out, most destinations)
100 texts
500 MB data

$25NZD incl. GST

Buy in Portal

7 Day Roam Data Pack

7-Day Data-Only

1 GB roaming data
Use across eligible destinations

$35NZD incl. GST

Buy in Portal

7 Day Roam Pack

7-Day Combo

200 mins (in/out, most destinations)
200 texts
1 GB data

$45NZD incl. GST

Buy in Portal

Allowances apply to person-to-person calls and SMS in eligible destinations. When an allowance is used up or expires, standard casual roaming rates apply unless you add a new pack. Packs do not auto-renew.

Roaming Destinations

Use your pack across many countries—one pack travels with you.

Show countries

Australia
USA
Canada
UK
Ireland
France
Germany
Italy
Spain
Japan
South Korea
Singapore
Malaysia
Hong Kong
China
UAE
Saudi Arabia
South Africa
Fiji
Samoa
Tonga
…and more

Availability can vary by partner. Check your destination inside the Customer Portal when purchasing.

Important roaming information

New SIMs must first attach to the NZ network before you add a roaming pack.
Packs cover incoming/outgoing person-to-person calls & texts (landlines count as incoming).
One pack works across multiple eligible destinations during its validity.
Exceed your minute/text allowance? You’ll be charged the local casual rate unless you add another pack.

Before you fly—quick checklist

Update your phone software (iOS/Android).
Enable VoLTE (4G Calling) and confirm your device supports it. See VoLTE.
Turn on Wi-Fi Calling as a handy fallback. See Wi-Fi Calling.
Buy a roaming pack in your Customer Portal.
On arrival: enable Data Roaming on your device if you plan to use data.

3G shutdown & device readiness

Many countries have switched off 3G. To make voice calls overseas you’ll need a 4G/5G handset that supports VoLTE with our roaming partners. If your phone is 2G/3G-only, calling and SMS won’t work in those countries. Data may still work on 4G if your device supports it.

USA: 3G shut down (2024)
Taiwan: 3G shut down (1 July 2024)
Singapore: 3G shut down (1 August 2024)
Australia: 3G shut down (28 October 2024)

For the best experience, use a recent 4G/5G device with VoLTE roaming support and keep Wi-Fi Calling enabled where available.

FAQs

How do I buy or top up a Roaming Pack?

Do packs auto-renew?

No. Packs expire after their validity. Add another any time.

Will I get usage alerts?

We’ll send usage notifications where possible, but delays can occur with partner networks. For certainty, track usage in your Customer Portal.

Can I eSIM or dual-SIM while roaming?

Yes—if your device supports it. You can keep a local SIM active for data and your Scott Mobile line for calls/SMS. Check your device’s SIM manager and assign which SIM handles calls, SMS, and data.

Calls over Wi-Fi when overseas?

Wi-Fi Calling can help in low-coverage areas. It uses your plan allowances where applicable. See Wi-Fi Calling.

Contact Info

Mobile

Broadband

Business

VoIP Services

Overseas Roaming—simple, flexible, transparent

3-Day Add-On

7-Day Data-Only

7-Day Combo

Roaming Destinations

Important roaming information

Before you fly—quick checklist

3G shutdown & device readiness

FAQs

Quick Links

Services

Our Offices

24/7 Support Centre

0800 SCOTT NZ